Warranty Policy

At Sxovo.com, we take pride in offering high-quality adult sex toys, including premium vibrators and vibrating devices, all crafted from safe, body-friendly materials. Every item is carefully inspected before shipment to ensure it meets our strict quality standards.

Due to the intimate nature of our products, we do not provide a traditional warranty or after-use repair service once the item has been opened or used. This is to maintain the highest level of hygiene and safety for all our customers.

However, your satisfaction is important to us. If you receive a product that is:

Defective upon arrival

Damaged in transit

Incorrect or not as described

We offer a hassle-free return or exchange service, provided the item is unused, unopened, and in its original packaging.

To request a return or exchange, please contact our customer support team within 7 days of delivery. Be sure to include your order number and a clear description of the issue, along with photos if applicable. Our team will respond quickly to resolve the situation.

We appreciate your understanding of our health and safety policy. Our goal is to deliver reliable, high-quality vibrating products and outstanding service — every time.

If you have any questions about our policy, feel free to reach out to: zhaokkww@gmail.com